This Privacy Policy explains how NCC Cleaning Service Ltd collects, uses, stores and protects personal information provided through our website and services.
Who we are
NCC Cleaning Service Ltd is a commercial cleaning business operating in the United Kingdom. In this Privacy Policy, "NCC", "we", "us" and "our" refer to NCC Cleaning Service Ltd.
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us using the details provided at the end of this policy.
Information we collect
We collect personal information that you voluntarily provide through our website, primarily through our career, quote and newsletter forms.
Career applications
If you apply for a position through our careers form, we may collect your name, contact details, CV or resume and other information that you choose to provide as part of your application.
Quote requests
If you request a quote, we may collect your name, contact details, property or service requirements and other information that you choose to submit.
Newsletter subscriptions
If you subscribe to our email newsletter, we collect the email address that you provide to us.
Your newsletter email address may be used for newsletters, company updates, promotional communications, special offers, cleaning-related information and other marketing emails.
You can unsubscribe from our marketing emails at any time by using the unsubscribe option provided in our emails.
How we use your information
We use the personal information you provide for the following purposes:
- To respond to your enquiries.
- To prepare and provide requested quotes.
- To process and consider job applications.
- To communicate with you about your enquiry, quote or job application.
- To provide and manage our cleaning services.
- To send newsletters, promotional communications and marketing emails where you have subscribed.
- To maintain the security of our website and systems.
- To comply with applicable legal requirements.
We do not sell or rent your personal information.
Lawful basis for processing
We process your personal information where necessary to respond to your request, provide our services, consider your job application, comply with legal obligations, or pursue our legitimate business interests where permitted by law.
Where you voluntarily subscribe to our email newsletter, we may process your email address to send newsletters, promotional communications and marketing emails based on your consent.
You can withdraw your consent to receive marketing emails at any time by using the unsubscribe option provided in our emails.
We will only process your personal information where we have a lawful basis to do so under applicable UK data protection law.
CVs and job applications
Information submitted as part of a job application, including your CV and supporting information, will be used for recruitment and related purposes.
We will retain job application information for a maximum of 6 months after the recruitment process has ended. After this period, the information will be securely deleted unless we are required or permitted by law to retain it for longer.
How we store and share your information
Personal information submitted through our website forms, including career applications, quote requests and newsletter subscriptions, is stored in our database and used by NCC for the purposes described in this Privacy Policy.
Our website and database infrastructure are hosted using services provided by GoDaddy. GoDaddy may process or store personal information on our behalf as part of providing hosting and technical infrastructure services.
We do not sell, rent or share your personal information with third parties for their own marketing purposes. We may disclose information where necessary to operate our website, provide our services, protect our systems or comply with a legal obligation.
How we protect your information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Security commitment
We maintain reasonable technical and organisational safeguards designed to protect the personal information held by NCC.
How long we keep your information
We retain personal information only for as long as it is reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting or reporting requirements.
Job applications
Career application information is retained for a maximum of 6 months after the recruitment process has ended.
Quote enquiries
Quote information may be retained for as long as reasonably necessary to respond to your enquiry, provide services and meet applicable requirements.
Newsletter subscriptions
Your email address is retained while you remain subscribed. If you unsubscribe, we stop using it for marketing purposes.
We may retain limited information necessary to record your unsubscribe request and ensure that we do not send you further marketing communications.
Your data protection rights
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Request restriction of processing.
- Object to certain processing.
- Request transfer of certain information.
- Withdraw consent where processing is based on consent.
To exercise your rights, please contact us using the details provided below.
Marketing and promotional emails
If you subscribe to our newsletter, we may use the email address you provide to send newsletters, promotional messages, special offers, company updates and other marketing communications from NCC Cleaning Service.
We will only send marketing emails where we have an appropriate lawful basis to do so under applicable UK data protection and electronic marketing laws.
Each marketing email will include a clear option to unsubscribe. You can unsubscribe at any time, and we will respect your request to stop receiving marketing communications.
We do not sell or provide your newsletter email address to other businesses for their own marketing purposes.
Children
Our website is not intended to knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
Complaints
If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can try to resolve your concern.
You also have the right to complain to the UK Information Commissioner's Office (ICO) if you believe your personal information has not been handled in accordance with applicable data protection law.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or how we process personal information. Any updated version will be published on this page with a revised update date.
Contact us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us using the details below.
NCC Cleaning Service Ltd
Privacy enquiries
info@ncccleaning.co.uk
Address
Unit 408, Bedford Heights,
Brickhill Drive,
Bedford MK41 7PH
This Privacy Policy was last updated on 1 August 2026.